Privacy Policy

1. Information We Collect

a) Information You Provide Directly

• Name, email address, and phone number (during registration, purchase, or contact form submission)
• Billing and payment details (processed via third-party payment gateways — see Section 5)
• Messages, feedback, or support queries you send us

b) Information Collected Automatically

• IP address, browser type, device type, and operating system
• Pages visited, time spent on pages, and referral source
• Cookies and similar tracking technologies (see Section 2)

c) Information From Third Parties

• Data from payment processors confirming transaction status
• Data from analytics or marketing platforms you interact with (e.g., ad click data)

2. Cookies & Tracking Technologies

We use cookies and similar technologies to keep you logged in and remember your preferences, understand how visitors use the Platform, and measure the effectiveness of our marketing campaigns.

You can control or disable cookies through your browser settings. Disabling cookies may affect certain Platform features, such as staying logged in.

3. Analytics

We may use third-party analytics tools (such as Google Analytics) to understand user behavior and improve the Platform. These tools may collect information such as pages visited, session duration, and general location (city/country level). Analytics data is used in aggregate and is not used to personally identify you beyond what is necessary for service improvement.

4. Third-Party Services

We may share limited information with trusted third-party service providers who help us operate the Platform, including:

• Payment gateway providers (to process transactions securely)
• Email/SMS service providers (to send transactional and marketing communications)
• Hosting and cloud infrastructure providers
• Analytics and advertising platforms

These third parties are permitted to use your information only as necessary to provide their services to us, and are expected to maintain appropriate confidentiality and security standards. We do not sell your personal information to third parties.

5. Payment Information

All payments made on the Platform are processed through secure, PCI-DSS-compliant third-party payment gateways. DigiSkillRise does not store your full card, UPI, or net banking credentials on our own servers. Payment gateway providers maintain their own privacy and security practices, which we encourage you to review.

6. Email & Marketing Communications

If you subscribe to our newsletter or provide your email during registration, we may send you transactional emails (purchase confirmations, account updates, support responses) and marketing emails (offers, new courses, tips, updates).

You can opt out of marketing emails at any time using the unsubscribe link included in each email. Transactional emails related to your account or purchases cannot be opted out of while you maintain an active account.

7. Data Storage

Your personal information is stored on secure servers, which may be located in India or in other jurisdictions where our hosting or service providers operate. We retain your information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements.

8. Data Security

We implement reasonable technical and organizational measures — including encryption, access controls, and secure hosting — to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

9. Your Rights

Depending on your jurisdiction, you may have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate or incomplete information
• Request deletion of your personal information, subject to legal or contractual retention requirements
• Withdraw consent for marketing communications at any time
• Lodge a complaint with a relevant data protection authority

To exercise any of these rights, contact us using the details in Section 14.

10. Children's Privacy

The Platform is not intended for individuals under the age of 18. We do not knowingly collect personal information from minors. If we become aware that we have collected personal information from a minor without appropriate consent, we will take steps to delete such information promptly.

11. Indian Data Protection Considerations

DigiSkillRise takes reasonable steps to align its data practices with applicable Indian law, including the Information Technology Act, 2000 and associated rules, and the Digital Personal Data Protection Act, 2023, where applicable. As our practices and applicable law evolve, we will update this Policy accordingly.

12. GDPR Considerations (For Applicable Users)

If you are located in the European Economic Area (EEA) or United Kingdom, you may have additional rights under the General Data Protection Regulation (GDPR), including the right to data portability and the right to object to certain processing. Where GDPR applies, we will honor these rights in accordance with applicable law.

13. Policy Updates

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. The "Last Updated" date at the top of this page will reflect the most recent revision. Continued use of the Platform after changes take effect constitutes acceptance of the updated Policy.

14. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us:

Email: privacy@digiskillrise.com
Business Hours: Monday – Saturday, 10:00 AM – 7:00 PM (IST)